I am tickled when someone thinks I can help them. Often I can’t, but I really appreciate that they thought of me as an expert or at least a resource. If I can’t help with their problem, maybe I can point them in the right direction of someone who can.
One of the nicest compliments I have received as a leader is that I was an accessible executive. My team knew that they could reach out to me and I would…respond. Just that simple.
First of all, responding is simply the polite thing to do. It might even allow a critical initiative to move forward. Besides, helping others releases endorphins.
Secondly and selfishly, the person I help today might be able to help me tomorrow. Why would I want to shut myself off from that possibility?
And let’s not forget Maya Angelou’s famous words. (Or are they her words? There is doubt on the internet https://quoteinvestigator.com/2014/04/06/they-feel/). Regardless of who said it, it is true that people will remember how you made them feel rather than what you said. That is good news for me because what I say might not be that smart, but at least I cared enough to try to help.
Agree or no?
Here's the entire list of lessons that ring true for me:
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